Looking for an alternative service to Paytrust? - Silverbills

Looking for an alternative service to Paytrust?

Elderly woman and grand daughter

As online bill payment services, Paytrust and SilverBills are both designed to help individuals and small businesses manage their bills more easily. However, they offer slightly different features and functionality. In this article, we will compare and contrast the features of Paytrust and SilverBills.


Paytrust is an online bill payment service that allows users to receive, view, and pay bills online. It offers a variety of features, including automatic bill pay, mobile access, and email notifications. Paytrust is designed to make it easy for users to manage all of their bills in one place.

One of the biggest advantages of Paytrust is its automatic bill pay feature. With automatic bill pay, users can set up recurring payments for their bills and have them paid automatically each month. This eliminates the need for users to remember to pay their bills each month, which can save time and reduce the risk of late payments.

Another advantage of Paytrust is its mobile access. The Paytrust app allows users to manage their bills on the go, making it easy to stay on top of bills no matter where they are.

However, one potential drawback of Paytrust is its hands off customer service. It may be hard to reach someone if there are problems with the bills. As of May 2023, Paytrust also sent notices to their clients that they will be shutting down their service.


SilverBills is a bill management service that is designed specifically for seniors and busy professionals. It offers a variety of features, including bill pay management, fraud protection, and dispute resolution. SilverBills is designed to make it easy for seniors and busy professionals to manage their bills and avoid scams.

One of the biggest advantages of SilverBills is its focus on customer service. Each client is paired with a U.S. based account manager that will review, manage and make sure bills are being paid accurately and on time. SilverBills works to prevent fraud and scams by verifying bills and ensuring that they are legitimate before they are paid. This can give clients families peace of mind knowing that their bills are being managed securely.

Another advantage of SilverBills is its dispute resolution service. If there is a problem with a bill, SilverBills will work with the vendor to resolve the issue and ensure that the bill is paid correctly. This can save clients a lot of time and stress in dealing with bill disputes.

However, SilverBills charges a higher monthly fee than Paytrust which ranges from $50-99/month depending on the number of bills that they are managing for the client.


In conclusion, Paytrust and SilverBills are both online bill payment services that offer different features and functionality. Paytrust is designed for individuals and small businesses who want to manage all of their bills in one place, while SilverBills is designed to help clients with the same problem by pairing them up with an account manager to do the stressful work. Call SilverBills today to chat with an enrollment advisor at 800-825-1924 to see how they can help if you are a Paytrust client looking for an alternative solution as it ceases service in 2023.

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